Get In Touch
Taking the first step can feel big. Whether you’re ready to book an initial session or just have a few questions, I welcome you to reach out using the method that suits you best.
Reach out with confidence and confidentiality
Ways to Connect
I aim to get in touch to all enquiries within 24 hours during working days, warmly welcome shift workers and do my best to offer flexibility
- janeaylwardcounselling@btinternet.com
Email
- 07554 884829
Phone number
- 26 Derwent Road, Basingstoke, Hampshire, RG22 5JB
Address
Please do not call at this address unless you have an appointment.
- Click Here
Whatsapp
Message me on WhatsApp
Frequently Asked Questions
Your Questions Answered, Your Journey Simplified
Find quick, helpful answers to common questions about counselling, including session logistics, confidentiality, scheduling, fees, and what to expect when you begin.
Counselling can be helpful for anyone experiencing emotional distress, life challenges, or wanting personal growth. If you’re feeling anxious, depressed, overwhelmed, or struggling with relationships, grief, trauma, or life transitions, counselling provides a safe space to explore these experiences and find support.
The length of counselling varies depending on your needs and goals. Some people find benefit in a few sessions, while others choose longer-term support. We can discuss what might work best for you during your first session.
The first session is an opportunity to get to know each other and explore what has brought you to counselling. You can ask questions, share your concerns, and begin building a safe and trusting therapeutic relationship. Together, we’ll discuss your goals and how counselling can support you.
Please get in touch to discuss fees and payment options. While I may not accept insurance directly, I can provide invoices or receipts for clients who wish to claim reimbursement from their provider.
Yes. Everything discussed in counselling sessions is kept strictly confidential, in line with professional ethical guidelines. This ensures you have a safe space to speak openly without fear of judgment.
I offer both in-person and online sessions, allowing flexibility depending on your needs and circumstances.
Finding the right counsellor is important. Many clients schedule an initial session to see if the approach, style, and therapeutic relationship feel comfortable and supportive. You are welcome to ask questions and explore whether we are a good fit for your needs.